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Privacy Policy

Privacy Policy

Overview

Ros Entertainment is committed to protecting your privacy. This policy outlines our data handling practices across our entire suite of Confluence applications. We prioritize the security and integrity of your information by leveraging native Atlassian infrastructure to ensure a secure user experience.

Data Storage and Residency

Our modern apps are built exclusively on the Atlassian Forge platform.

  • Atlassian-Managed Infrastructure: All app data is stored within the Atlassian Cloud infrastructure.

  • Data Residency: Apps automatically comply with Atlassian Data Residency requirements.

  • Regional Pinning: Data execution and storage are pinned to the same geographic region as your Confluence instance.

  • No External Databases: We do not use third-party databases or external "Remotes" for data storage.

Data Access and Security

We prioritize a "Security-First" approach to your content.

  • No Data Egress: Your page content never leaves the Atlassian production environment.

  • Read-Only Auditing: Tools like the Migration Assistance Tool use read-only scopes. We do not modify your page content during audits.

  • Transient Processing: Data processed during active sessions is transient and is not stored permanently by the app.

  • Permissions: Apps respect existing Confluence permissions. Only authorized users can interact with app components.

Compliance

  • GDPR: We follow Atlassian’s User Privacy Guidelines. We do not collect or store Personally Identifiable Information (PII).

  • Marketplace Terms: All apps comply with the https://www.atlassian.com/legal/marketplace-terms-of-use.

  • Secure Development: We follow secure development practices, including code reviews and controlled release processes.

Support and Analytics

  • Support Requests: Personal information provided during support is managed via Atlassian Jira Service Management.

  • No In-App Tracking: We do not use analytical tools within our Confluence macros or server-side logic.

Vulnerability Management

  • Proactive Monitoring: We monitor all dependencies and components for security issues.

  • Rapid Remediation: Identified vulnerabilities are prioritized based on severity and patched through our standard maintenance process.

  • Incident Communication: In the event of a confirmed security incident, affected customers will be notified via the contact information associated with their Atlassian site within [e.g., 72 hours].

Contact Information

For security reports or privacy inquiries, please contact us: